Aladdin’s Welcome Offer – Terms and Conditions

 

UPDATE: The lastly of offer for Postpaid customers was 22nd May 2021.  The last day of offer for Home customers was 7th July 2021.

Free Gift Offer with new Mobile Postpaid and Home Internet lines.

  1. The offer: We are delighted to offer you a Free Gift:
    1. JBL 220 headphones when you buy a new postpaid line or change operator from du to Etisalat or Etisalat to du with your existing line and purchase a postpaid plan
    2. Google Home Mini speaker when you buy a new home internet plan from Etisalat or du
  2. Eligibility criteria: to be eligible for the Free Gift from Aladdin you need to meet both criteria:
    1. Order your new mobile postpaid or home internet line using our service via https://aladdin.life
    2. Successfully activate a line and not cancel it within the first 3 months of the contract. 
  3. Offer terms:
    1. It is a limited period offer – we will keep the offer active while stocks last and we reserve the right at our sole discretion to modify, withdraw or extend the Free Gift Offer without prior notice and without liability at any time.
    2. Free Gifts may not be exchanged for cash or kind or converted into a cashback.
    3. We will make best endeavor to deliver you a free gift within 7 working days from the day your plan is activated within the UAE. In case we face delay in deliveries we will inform you via your e-mail registered with aladdin.life
    4. All free gifts come with 12 months warranty provided by our partner Transworld Computers LLC. The contact details are available here.
    5. If your free gift came to you damaged, please notify us via e-mail: customer@aladdin.life within 72 hours so that we can arrange a replacement to be sent via courier. In such case you must return the product in original packaging.
    6. You cannot combine this promotion with other promotions unless we clearly state that you can.
    7. We reserve the right to disqualify a customer at our sole discretion if we identify that a fraudulent activity is being carried out for the purpose of availing the Free Gift Offer.
    8. In case you cancel your plan within first 3 months from receiving a Free Gift we reserve the right to charge you the cost of AED 100 in case of JBL 220 headphones and AED 140 in case of Google Mini speaker.
  4. General terms:
    1. By using this promotion, you accept its conditions and Aladdin’s General Terms and Conditions.
    2. In case of conflict with Aladdin’s General Terms and Conditions, the conditions of this Free Gift Offer prevail only with respect to this Offer.
    3. We are not liable for any loss or damage from our refusal to allow you to take part in the Free Gift Offer, modification or withdrawal of the Free Gift Offer or any failure or inability to use the Free Gift offer by you for any reason.

Address of our partner that provides warranty for your free gifts:

Transworld Computer Technology LLC

P.O Box 12417, No 2&3, Capital Apartments, Al Nahda Street, Burdubai, United Arab Emirates.

Tel:     00971-4-3934111 Fax:     00971-4-3934145   Phone No: +971 55 985 2434

Email: digital@transupgrade.com

Postpaid plans eligible for the Free Gift from Aladdin when you buy a new postpaid line or change operator using mobile number portability to postpaid:

Operator Plan eligible
du Special Number – Power plan 125 Flexi | 12 months
du Bronze Number – Power plan 200 Flexi | 12 months
du Silver Number – Power plan 500 Flexi | 12 months
du Gold Number – Power plan 500 Flexi | 12 months
du Special Number – Power plan 125 National | 12 months
du Bronze Number – Power plan 200 National | 12 months
du Silver Number – Power plan 500 National | 12 months
du Gold Number – Power plan 500 National | 12 months
du New Emirati Plan 200 | 12 months
du New Emirati Plan 350 | 12 months
du New Emirati Plan 500 | 12 months
du Emirati Plan 150
du Emirati Plan 300
du Emirati Plan 600
du Emirati Plan 1000
du Emirati Plan 150 | 12 months
du Emirati Plan 300 | 12 months
du Emirati Plan 600 | 12 months
du Emirati Plan 1000 | 12 months
du Emirati Plan 150 | 24 months
du Emirati Plan 300 | 24 months
du Emirati Plan 600 | 24 months
du Emirati Plan 1000 | 24 months
du Smart Plan 150
du Smart Plan 300
du Smart Plan 600
du Smart Plan 1000
du Smart Plan 150 | 12 months
du Smart Plan 300 | 12 months
du Smart Plan 600 | 12 months
du Smart Plan 1000 | 12 months
du Smart Plan 150 | 24 months
du Smart Plan 300 | 24 months
du Smart Plan 600 | 24 months
du Smart Plan 1000 | 24 months
du Power Plan 125 | 12 months
du Power Plan 200 | 12 months
du Power Plan 300 | 12 months
du Power Plan 500 | 12 months
du Power Plan 1000 | 12 months
Etisalat New Freedom Unlimited Plan 1300
Etisalat New Freedom Unlimited Plan 1200 | 12 months
Etisalat New Freedom Unlimited Plan 700
Etisalat New Freedom Unlimited Plan 600 | 12 months
Etisalat New Freedom Unlimited Plan 375
Etisalat New Freedom Unlimited 1 Country Plan 375
Etisalat New Freedom Unlimited Plan 325 | 12 months
Etisalat New Freedom Unlimited 1 Country Plan 325 | 12 months
Etisalat New Freedom Plan 225
Etisalat New Freedom Plan 225
Etisalat New Freedom Plan 200 | 12 months
Etisalat New Freedom Plan Flexi 200 | 12 months
Etisalat New Freedom Plan 150
Etisalat New Freedom Plan 150
Etisalat New Freedom Plan 125 | 12 months
Etisalat New Freedom Plan 125 | 12 months
Etisalat Freedom plan 125
Etisalat Freedom plan 100 | 12 months
Etisalat Freedom plan 200
Etisalat Freedom plan 175 | 12 months
Etisalat Freedom plan 250
Etisalat Freedom plan 225 | 12 months
Etisalat Freedom plan 300
Etisalat Freedom plan 275 | 12 months
Etisalat Freedom plan 600
Etisalat Freedom plan 500 | 12 months
Etisalat Freedom plan 1200
Etisalat Freedom plan 1000 | 12 months
Etisalat Freedom plan 125
Etisalat Freedom plan 100 | 12 months
Etisalat Freedom plan 200
Etisalat Freedom plan 175 | 12 months
Etisalat Freedom plan Flexi 250
Etisalat Freedom plan Flexi 225 | 12 months
Etisalat Freedom plan 300
Etisalat Freedom plan 275 | 12 months
Etisalat Freedom plan 600
Etisalat Freedom plan 500 | 12 months
Etisalat Freedom plan 1200
Etisalat Freedom plan 1000 | 12 months
Etisalat Smart 150 | 24 months
Etisalat Smart 150 | 12 months
Etisalat Smart 150
Etisalat Smart 300 | 24 months
Etisalat Smart 300 | 12 months
Etisalat Smart 300
Etisalat Smart 600 | 24 months
Etisalat Smart 600 | 12 months
Etisalat Smart 600
Etisalat Smart 1000 | 24 months
Etisalat Smart 1000 | 12 months
Etisalat Smart 1000
Etisalat Emirati 150 | 24 months
Etisalat Emirati 150 | 12 months
Etisalat Emirati 150
Etisalat Emirati 300 | 24 months
Etisalat Emirati 300 | 12 months
Etisalat Emirati 300
Etisalat Emirati 600 | 24 months
Etisalat Emirati 600 | 12 months
Etisalat Emirati 600
Etisalat Emirati 1000 | 24 months
Etisalat Emirati 1000 | 12 months
Etisalat Emirati 1000
Etisalat Premium Gold Plan Local 500 | 24 months
Etisalat Premium Gold Plan Flexi 500 | 24 months
Etisalat Premium Platinum Plan Local 1000 | 24 months
Etisalat Premium Platinum Plan Flexi 1000 | 24 months
Etisalat New Postpaid 150 | 24 months
Etisalat Monthly Plan

Home Internet plans eligible for Free Gift from Aladdin

operator_nm Eligible plan
du du Home Starter (new) | 24 months
du du Home Basic (new) | 24 months
du du Home Advanced (new) | 24 months
du du Home Ultimate (new) | 24 months
du du Home Starter (new)
du du Home Basic (new)
du du Home Advanced (new)
du du Home Ultimate (new)
du du Home Light Starter  | 12 months
du du Home Light Basic  | 12 months
du du Home Light Advanced  | 12 months
du du Home Light Ultimate  | 12 months
du du Home Light Starter 
du du Home Light Basic 
du du Home Light Advanced 
du du Home Light Ultimate 
du du Home Starter  | 24 months
du du Home Basic  | 24 months
du du Home Advanced  | 24 months
du du Home Ultimate  | 24 months
du du Home Starter 
du du Home Basic 
du du Home Advanced 
du du Home Ultimate 
etisalat eLife Unlimited Starter  | 24 months
etisalat eLife Unlimited Sports  | 24 months
etisalat eLife Unlimited Entertainment  | 24 months
etisalat eLife Unlimited Premium 500  | 24 months
etisalat eLife Unlimited Premium 1G  | 24 months
etisalat eLife Unlimited Starter 
etisalat eLife Unlimited Sports
etisalat eLife Unlimited Entertainment 
etisalat eLife Unlimited Premium 500 
etisalat eLife Unlimited Premium 1G 
etisalat eLife Family | 24 months
etisalat eLife Sports | 24 months
etisalat eLife Entertainment | 24 months
etisalat eLife Premium 250Mbps | 24 months
etisalat eLife Premium 500Mbps | 24 months
etisalat eLife Ultimate 1G | 24 months
etisalat eLife Lite 12 | 12 months
etisalat eLife Lite 25 | 12 months
etisalat eLife Lite 50 | 12 months
etisalat eLife Lite 100 | 12 months
etisalat Ana Emarati Unlimited Starter  | 24 months
etisalat Ana Emarati Unlimited Sports  | 24 months
etisalat Ana Emarati Unlimited Entertainment  | 24 months
etisalat Ana Emarati Unlimited Premium 500  | 24 months
etisalat Ana Emarati Unlimited Starter 
etisalat Ana Emarati Unlimited Sports
etisalat Ana Emarati Unlimited Entertainment 
etisalat Ana Emarati Unlimited Premium 500 
etisalat Al Shamil 1 
etisalat Al Shamil 2 
etisalat Al Shamil 3